Most banks, credit unions, credit bureaus or other businesses cannot invest the time to organize and manage the field services that they need. That's why CAC Services is here to help. Our experience as bankers, inspectors and collectors allows us to understand and effectively assist our clients. Founded in 2009, CAC Services arranges via our web-based software platform to have field services completed by highly professional independent agents and inspectors.
Our customer support team, our managers, and our executives are easy to reach on the phone or by email. Being trusted with managing our client's out-sourced field services means we roll up our sleeves and deliver results.
Reports include detailed information in a concise, accurate, and well-written format.
CAC Services arranges to put feet on the ground where needed. 1500 independently contracted inspectors and agents are ready to deploy right away.
A cloud-based system is designed specifically to securely facilitate order management, and field inspectors are incented to achieve fast results.
Auto loans, unsecured loans, title loans, personal property loans - any consumer loan - can use CAC Services field contact service.
Our friendly and detail-oriented inspectors provide lessors reports that include up to 30 photos, including damage or excess wear and tear photos, wheel and tire photos, and interior photos so lessors can successfully negotiate the lease maturity process.
Management formed the company because it was clear that field services could be improved for users – and we have transformed the quality and speed of field contact services.
Our clients include the largest of national banks to small community banks. And we customize our service for each client's needs.
Our "Customer Care Call©" is the perfect solution for communicating with members.
Office hours are from 8:30 AM to 4:00 PM
Someone from our team will be happy to explore whether the services we help provide for our clients are right for you, too.
We have a variety of additional materials we can share with prospective clients, such as samples, reports, and efficacy studies.
We welcome all inquiries.
P.O. Box 4685 Santa Barbara, CA 93140
Feel free to ask any question and we'll get in touch ASAP.
"CAC Services provides Detailed Inspections to help us manage our auto lease portfolio, principally at lease maturity. They are fast and easy to work with. Their report includes multiple photographs with very specific information. They are very effective and have improved our efficiencies, lowered our end of term cost and reduced the total number of lease returns."
"You said you get results and you do. CAC Services does the best work in the business, in a compliant fashion. Thank you."
"During a critical time of the year I found my operation extremely short staffed. We double our usual amount of field calls in the hopes of maintaining our monthly goals. Not only did these additional field calls generate in-bound calls, they improve employees morale during a very stressful time.
Your door-knock service has given my team an additional resource. Thanks My regional office spends the most on field services month in and month out. Every month corporate asks me to cut back and every month I remind them which region has the lowest delinquencies. That ends the conversation about cutting back."
These figures definitely will help me find more opportunity to make more contact and improve my personal contact rate. I will definitely be sending out more chases for sure in December and you will be seeing them.
Just wanted to let you all know that field contact is a very effective tool for us in the collection side. I am very happy with your service and all the help you company and team provide us. Thank You