3 levels of vehicle inspection are available to fit our clients' needs. "Basic Inspection" (aka condition report) provides verification of VIN, odometer reading, a minimum of 6 standard photos, and description of visible damage.
"Detailed Inspection" includes 8 standard photos, 8 wheel and tire photos, up to 16 additional photos of damage or excess wear and tear, 50 equipment and condition questions answered by the inspector, and an estimate for damage repairs is provided. "Appraisal" level inspections include everything from a detailed inspection to a more advanced level of mechanical analysis and a market-based valuation of the vehicle.
Also known as "door-knock" or "field chase" service. When banks, credit unions or finance companies need help finding and re-establishing communication with their customer, an agent is located by our software system and is sent to the target address to make contact with the intended party.
Our management team is made up of experienced bankers and lenders that know account servicing, so we know how to help and comply with applicable regulations.
Site inspections for dark stores and properties, credit bureau access, occupancy verification, repossession vendor management and more. Any commercial location inspection needed by our clients can be provided by an agent who is arranged and managed by CAC Services.
CAC Services proprietary order management software allows users to upload any documents that require signature.
The documents are delivered to the signing agent or notary electronically for execution and returned to the client via the client's preferred method.
Solar finance companies can utilize field agents to disconnect and lock solar systems if customers become delinquent. Agents are also able to reactivate systems if necessary.
3 levels of vehicle inspection are available to fit our clients' needs. "Basic Inspection" (aka condition report) provides verification of VIN, odometer reading, a minimum of 6 standard photos, and description of visible damage.
"Detailed Inspection" includes 8 standard photos, 8 wheel and tire photos, up to 16 additional photos of damage or excess wear and tear, 50 equipment and condition questions answered by the inspector, and an estimate for damage repairs is provided. "Appraisal" level inspections include everything from a detailed inspection to a more advanced level of mechanical analysis and a market-based valuation of the vehicle.
Also known as "door-knock" or "field chase" service. When banks, credit unions or finance companies need help finding and re-establishing communication with their customer, an agent is located by our software system and is sent to the target address to make contact with the intended party.
Our management team is made up of experienced bankers and lenders that know account servicing, so we know how to help and comply with applicable regulations.
Site inspections for dark stores and properties, credit bureau access, occupancy verification, repossession vendor management and more. Any commercial location inspection needed by our clients can be provided by an agent who is arranged and managed by CAC Services.
CAC Services proprietary order management software allows users to upload any documents that require signature.
The documents are delivered to the signing agent or notary electronically for execution and returned to the client via the client's preferred method.
Most banks, credit unions, credit bureaus or other businesses cannot invest the time to organize and manage the field services that they need. That's why CAC Services is here to help. Our experience as bankers, inspectors and collectors allows us to understand and effectively assist our clients. Founded in 2009, CAC Services arranges via our web-based software platform to have field services completed by highly professional independent agents and inspectors.
CAC Services’ customer support team, managers, and executives are easy to reach on the phone or by email. Being trusted with managing our client's out-sourced field services means we roll up our sleeves and deliver results.
Reports include detailed information in a concise, accurate, and well-written format.
CAC Services arranges to put feet on the ground where needed. Hundreds of independently contracted inspectors and agents are ready to deploy right away.
A cloud-based system is designed specifically to securely facilitate order management, and field inspectors are incented to achieve fast results.
Auto loans, unsecured loans, title loans, personal property loans - any consumer loan - can use CAC Services field contact service. When customers do not respond to phone calls, letters, email and text messages, the best way to get them to respond is in-person communication
Our friendly and detail-oriented inspectors provide lessors reports that include up to 30 photos, including damage or excess wear and tear photos, wheel and tire photos, and interior photos so lessors can successfully negotiate the lease maturity process.
Management formed the company because it was clear that field services could be improved for users – and we have transformed the quality and speed of field contact services.
Our clients include the largest of national banks to small community banks. We customize our service for each client's needs.
Our "Customer Care Call©" is the perfect solution for communicating with members.
Office hours are from 8:30 AM to 4:00 PM
Pacific, Monday-Friday
Someone from our team will be happy to explore whether the services we help provide for our clients are right for you, too.
We have a variety of additional materials we can share with prospective clients, such as samples, reports, and efficacy studies.
We welcome all inquiries.
949.502.8888
P.O. Box 4685 Santa Barbara, CA 93140
Feel free to ask any question and we'll get in touch ASAP.
"Seems to be a successful strategy, since we started I’m finding ~ 50% of our customers we dispatched door knocks to are current 1-2 months later."
"CAC Services provides Detailed Inspections to help us manage our auto lease portfolio, principally at lease maturity. They are fast and easy to work with. Their report includes multiple photographs with very specific information. They are very effective and have improved our efficiencies, lowered our end of term cost and reduced the total number of lease returns."
"You said you get results and you do. CAC Services does the best work in the business, in a compliant fashion. Thank you."
"During a critical time of the year I found my operation extremely short staffed. We double our usual amount of field calls in the hopes of maintaining our monthly goals. Not only did these additional field calls generate in-bound calls, they improve employees morale during a very stressful time.
Your door-knock service has given my team an additional resource. Thanks My regional office spends the most on field services month in and month out. Every month corporate asks me to cut back and every month I remind them which region has the lowest delinquencies. That ends the conversation about cutting back."
Thank You!
These figures definitely will help me find more opportunity to make more contact and improve my personal contact rate. I will definitely be sending out more chases for sure in December and you will be seeing them.
Just wanted to let you all know that field contact is a very effective tool for us in the collection side. I am very happy with your service and all the help you company and team provide us. Thank You
"You said you get results and you do. CAC Services does the best work in the business, in a compliant fashion. Thank you."